User Experience Professional
Web, Mobile and Print Designer
Digital Marketer
Highly creative and multi-talented UX professional with expertise in Web and mobile platforms, information architecture, usability, branding, and human factors.
Below are a few samples of my work.
For access to my entire portfolio, please contact me.
Experience
2012 – 2020
Alight Solutions
User Experience Architect
Translated business requirements into innovative solutions as part of a multi-functional team (including business sponsors, domain leaders, business and technical analysts, user interface designers and developers, and usability specialists).
2007 – 2012
W.W. Grainger
Web Content and
E-Marketing Associate Manager
Accountable for the user experience, visual design and the creation of a range of e-tactics consisting of stand-alone email campaigns, multi-tactical marketing campaigns (including email, home page promotions, banner ads, and landing pages), transactional emails, Web design, and Intranet development.
1999 – 2006
Hewitt Associates
Senior Web Designer / Customer Experience Consultant
Responsible for information architecture, visual design/branding, and overall customer experience (CE) of HR outsourcing (HRO) website for Fortune 500 companies within Hewitt’s Creative Design and Human Factors department.
Testimonials
I can count on Doug to bring me solutions versus problems. He consistently puts the user first, while he successfully balances user needs with company and business goals.
Kristi Ramirez
Vice President Digital Products at Alight Solutions
Doug has shown strong project management skills and is a talented designer who can work with minimal direction. Doug consistently presents me with multiple options to help meet my project goals and always hits his deadlines.
Jeff Rehm
Senior Manager Strategy & Planning at Grainger
I can always rely on Doug’s vast subject matter knowledge, thoughtful analysis, and project management skills to help deliver the best solution for both the business and the user.
Lauren Rodriguez
Senior UX Designer at Alight Solutions